Warranty

Pfeiffer USA, LLC - Warranty Policy

Pfeiffer USA, LLC (“Pfeiffer”) stands behind its product quality by offering an industry leading product warranty. We want our consumers to be able to focus on their work or personal life and be worry-free when it comes to our Pfeiffer products. For two (2) years after the original consumer has purchased the applicable product, Pfeiffer warrants the applicable product to be free from defects in materials or parts or workmanship under normal use and service. 

If the original consumer registers within thirty (30) days after the purchase, Pfeiffer will increase this product warranty an additional twelve (12) months or up to a total of three (3) years from the date of purchase. In order to extend this warranty, original consumers can register at us.pfeifferofice.com/warranty. If any part is found to be defective during the applicable warranty period, the sole and exclusive remedy will be repair or replacement of the defective part at Pfeiffer’s option and expense. If the original consumer has abused, mishandled or had unauthorized repairs on the applicable product, this warranty will not be applicable and will be considered void. NO OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, OR SYSTEM INTEGRATION,, WILL APPLY.  

These exclusive remedies shall not have failed of their essential purpose (as that term is used in the Uniform Commercial Code) as long as Pfeiffer remains willing to repair or replace defective warranted products for no charge, as applicable, within a commercially reasonable time after being notified of customer’s warranty claim.  In no event or occurrence shall Pfeiffer be liable for any incidental or consequential damages attributable to the applicable product. The duration, terms and conditions of this warranty are valid for North America only, except where different limitations, restrictions or conditions may be required by local law and are not identified in this warranty. 

Pfeiffer wants to connect with its consumers, so for more details or to obtain services under this warranty, please contact Pfeiffer at: us.pfeifferoffice.com/warranty, email us or call us at: 1-888-779-1908 ext 4.